Driver Verification at the Dock
Confirm the person handing over your freight, not just the paperwork that arrived with them.
The truck is at the gate. The appointment matches, the BOL looks right, and the name on the clipboard means nothing on its own. Dock Optimizer checks the driver's license at check-in and ties the result to the carrier, the truck and the load on one record.
What it does
Simple on the surface, powerful underneath. One scan at the gate, and the answer lands where your team is already working.
Verify the person, not just the paperwork
Booking tells you which carrier is coming. This tells you who actually showed up, from the license in their hand rather than the name on a document.
One scan, no app for the driver
Your team scans the barcode on the back of the license. Nothing to download, no account to create, and no consumer sign-up flow to push a driver through at a gate.
Tied to the appointment automatically
The result and the parsed license data are matched against the appointment that driver arrived for. No separate log to reconcile afterwards.
A record you can use later
The outcome stays on the appointment, so a question three weeks from now has an answer attached to the freight it belongs to.
Carrier, driver, truck and load on one record
These four facts are normally checked by four different systems, or not at all. Dock Optimizer captures each one at the moment it is knowable, against a single appointment.
| What | When it is captured |
|---|---|
| Carrier (MC number, USDOT) | At booking |
| Driver (verified identity) | At the gate, from the license barcode |
| Equipment (truck, trailer) | At check-in |
| Load (appointment, BOL) | At booking |
Carrier vetting tools confirm the company. Access control confirms that somebody badged in. Neither connects the two, and neither is looking at the freight. Dock Optimizer joins all four at the one moment that matters, when the load actually changes hands.
How it works at check-in
It is a step inside the check-in your team already runs, not a second process alongside it.
The driver arrives for a booked appointment, which already carries the carrier and the load.
Your team scans the 2D PDF417 barcode on the back of the driver's US or Canadian license or state issued ID.
Intellicheck returns identity validation results together with the parsed license data.
Dock Optimizer matches that against the appointment and surfaces the result at check-in, so your team can act on it.
Your team decides what happens next, under your own policy. The result stays on the appointment record.
For the background on why the driver is the gap that carrier vetting leaves open, see the full explainer on conmitto.io.
Already built, ready to turn on
The Intellicheck integration is already built and certified inside Dock Optimizer. Conmitto is Intellicheck's preferred identity-verification partner across dock scheduling, driver check-in and yard management.
There is no integration project, no API work and no engineering on your side. Nothing has to be built. Enabling it is a configuration step, per facility, which means you can turn it on where you need it rather than everywhere at once.
You contract with Intellicheck directly for verification. Conmitto provides the connector and the workflow around it. Dock Optimizer itself is $500 per month per facility, and carrier accounts are free.
Who this is for
3PLs and warehouses
You handle freight for customers who each expect their own standard of care. One record per appointment gives you a straight answer for any of them, without running a separate process per account.
Tier-1 shippers
High-value loads are worth the extra question at the gate. Verification sits inside the appointment you already scheduled, so the check does not slow the lane down.
High-risk facilities and lanes
Exposure to fictitious pickups is not spread evenly. Because this is configured per facility, you can put it where your risk actually sits. See how fictitious pickups work on conmitto.io.
Why this matters now
CargoNet and Verisk recorded 677 supply chain theft incidents across the US and Canada in Q2 2026, down 26% year over year, while estimated losses more than doubled to $304.6 million from $135.7 million in Q2 2025. Fewer events, much more value lost per event.
The mix is what should worry an operator. In that same CargoNet and Verisk data, theft-classified events fell from 488 to 378, while fictitious pickups held roughly flat at 158 in Q2 2026 against 165 a year earlier. Overhaul recorded 574 US cargo theft incidents in Q1 2026 and found deceptive pickup schemes up 31% year over year.
Straightforward theft is falling. Someone arriving with correct-looking paperwork to collect freight they have no claim to is not. That happens at a dock, during a check-in. The full statistics picture is on conmitto.io.
Frequently asked questions
- Does the driver need an app?
- No. Your team scans the 2D PDF417 barcode on the back of the driver's license. There is nothing for the driver to download, no account to create and no photo to submit. That matters at a gate, where you cannot put a driver through a consumer onboarding flow.
- What IDs are supported?
- US and Canadian driver's licenses and state issued IDs that carry the 2D PDF417 barcode.
- How much time does it add to check-in?
- One scan, inside a check-in your team is already running. There is no separate process to start and no form for the driver to fill in.
- What happens when a result comes back unverified?
- Dock Optimizer surfaces the result at check-in so your team can act on it, and records it against the appointment. What happens next is your team's call, under your own policy.
- Do I need a separate agreement with Intellicheck?
- Yes. You contract with Intellicheck directly for verification. Conmitto provides the connector and the check-in workflow around it.
- Can I enable it for some facilities and not others?
- Yes. Enabling it is a configuration step, per facility, so you can start with the sites where the exposure is highest.
- How is this different from carrier vetting?
- Carrier vetting confirms the company you booked. Driver verification confirms the person who arrived. They answer different questions, and Dock Optimizer holds both against the same appointment. There is more on that distinction in the conmitto.io explainer.